Category: CRM
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Top CRM Software for Small Businesses
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Choosing the right CRM system is essential when small businesses are keen to improve customer interactions and improve operations. Given the wide selection available to businesses today, it becomes important to determine which CRM solutions available offer the best features, at a reasonable price, and with optimal scalability. A good…
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Bridging CRM Data Across Platforms
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Modern businesses are adopting omnichannel strategies to ensure their customers have a seamless and similar experience no matter what platform they use. Virtual assistants play one of the key roles in the process by connecting CRM data across different platforms. To ensure smooth interactions, they use natural language processing (NLP),…
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Bridging CRM Data Across Platforms
•
Modern businesses are adopting omnichannel strategies to ensure their customers have a seamless and similar experience no matter what platform they use. Virtual assistants play one of the key roles in the process by connecting CRM data across different platforms. To ensure smooth interactions, they use natural language processing (NLP),…