Category: customer

  • Customer Retention Strategies that Actually Work in 2025

    These days, the most successful companies are not only able to get new customers but also keep their current customers so that they do not spend their money elsewhere. Business owners and operators use a set of effective digital marketing strategies and customer retaining, such as promotional offers, deals, loyalty…

  • Customer Retention Strategies that Actually Work in 2025

    These days, the most successful companies are not only able to get new customers but also keep their current customers so that they do not spend their money elsewhere. Business owners and operators use a set of effective digital marketing strategies and customer retaining, such as promotional offers, deals, loyalty…

  • Cheer up, Britain! Because customer service really matters

    I remember as soon as I give up a journey through the Atlantic, I still retract the smiles of Rictus and endless filling from the lukewarm coffee that the Ba Cabin crew provided to me, just to receive a sea of ​​annoying faces in Heathrow. My sin? It is likely…

  • LinkedIn lawsuit over use of customer data for AI models is dismissed

    Written by Jonathan Stempble (Reuters) – The proposed collective action accused of LinkedIn from Microsoft was rejected of violating the privacy of millions of distinguished clients by revealing their own messages to train obstetric artificial intelligence models. Prosecutor Alessandro de la Tori on Thursday made a notice of dismissal without…

  • How Emerging Technologies Are Transforming Customer Engagement

    The online world is like a living organism, it keeps evolving. With every passing day, we have a new piece of technology emerging. Many companies use the latest technology to deepen relationships with their customers if it suits them. If you look at what’s happening, you’ll notice that the online…

  • How Emerging Technologies Are Transforming Customer Engagement

    The online world is like a living organism, it keeps evolving. With every passing day, we have a new piece of technology emerging. Many companies use the latest technology to deepen relationships with their customers if it suits them. If you look at what’s happening, you’ll notice that the online…

  • Customer service: Why going the extra mile is key

    From October 7 to 11, 2024, organizations around the world will celebrate Customer Service Week, a time to recognize the critical role customer experience plays in building lasting relationships between companies and their customers. This year’s theme ‘Above and Beyond’ perfectly captures the essence of exceptional customer experience, not just…

  • Airbus posts lower deliveries, wins bumper order from private customer By Reuters

    European planemaker Airbus said on Friday its deliveries fell in August after a sharp rise the previous month, a decline that analysts said leaves the company struggling to deliver strong year-on-year growth to meet an annual target. The aircraft maker said it has delivered 47 aircraft, down from 77 in…

  • BetMGM expects further losses amid investment in customer experience By Reuters

    (Reuters) – U.S. sports betting company BetMGM reported an interim loss on Monday and said it expects to post a loss in the second half of the year as it invests more in customer experience and additional marketing. The joint venture between MGM Resorts (NYSE:) and Entain reported a core…

  • BlockFi To Facilitate Customer Asset Withdrawals Through Coinbase Partnership

    The cryptocurrency industry has faced significant challenges in recent times, with the collapse of prominent players like FTX shaking the confidence of investors and users alike. Amidst this turbulent landscape, BlockFiAmazon, once a thriving cryptocurrency lending company, has found itself in the throes of bankruptcy proceedings. However, the company has…

  • BlockFi To Facilitate Customer Asset Withdrawals Through Coinbase Partnership

    The cryptocurrency industry has faced significant challenges in recent times, with the collapse of prominent players like FTX shaking the confidence of investors and users alike. Amidst this turbulent landscape, BlockFiAmazon, once a thriving cryptocurrency lending company, has found itself in the throes of bankruptcy proceedings. However, the company has…

  • Morocco becomes huge customer for Israel’s defense industry

    yesterday Israel Aerospace Industries Israel Aerospace Industries (IAI) has announced a $1 billion, five-year deal with an unnamed third party. Foreign media reported that the deal relates to satellites first announced last year. The presence of IAI CEO Amir Peretz in Morocco when the deal was announced also bolstered the…

  • Live Nation reveals ‘a criminal threat actor’ offered to sell Ticketmaster data on the dark web, while reports say hackers seek $500,000 for customer info

    Live Nation is investigating a data breach at A subsidiary of Ticketmaster,Which dominates ticketing for live events in the United States. On May 27, a “criminal threat actor” offered to sell Ticketmaster data on the dark web, Live Nation, based in Beverly Hills, California, said in a regulatory filing on…

  • Dolce & Gabbana sued by customer over NFT outfits for metaverse

    Article content A lawsuit has been filed against Dolce & Gabbana USA Inc. By a customer who said NFTs he spent $6,000 on that came with clothes to wear in the Metaverse lost 97 percent of their value because the Italian luxury fashion house misdelivered them. The company sold non-fungible…