Category: Customers

  • Aussie banks to return $19 million charged in high fee to low-income customers By Reuters

    (Reuters) – Four Australian banks will return a total of A$28 million ($18.95 million) to low-income customers after a review by the corporate regulator found they were kept in high-fee accounts despite being eligible for cheaper products. ANZ, Commonwealth Bank of Australia, Bendigo Bank, Adelaide Bank and Westpac held at…

  • Gemini to repay Earn customers $2.18 billion 

    Gemini Earn users will receive three times the value of assets locked in the disaster lending product with FTX and Genesis. On Wednesday, cryptocurrency exchange Gemini Announce It plans to repay creditors $2.18 billion worth of cryptocurrencies. The in-kind payment represents a 232% recovery for Earn users who were previously…

  • Gemini Earn Recovers 97% Of Customers’ Lost Crypto

    Gemini’s bankrupt cryptocurrency lending arm has recovered nearly all of its clients’ digital assets, marking one of the industry’s most successful recoveries from insolvency to date. The cryptocurrency exchange, founded by billionaire entrepreneurs Cameron and Tyler Winklevoss, announced on Wednesday that Gemini Earn customers “received $2.18 billion of their digital…

  • Gemini customers get back over $2 billion in crypto from Genesis bankruptcy By Reuters

    Written by Dietrich Knuth NEW YORK (Reuters) – Bankrupt cryptocurrency bank Genesis and cryptocurrency exchange Gemini have returned more than $2 billion in cryptocurrencies to 232,000 retail customers in their jointly managed Gemini Earn program, giving customers a 242% return on assets locked since January 2023, they said. Gemini reported…

  • UK Bank to ban customers from performing crypto transactions starting May 30

    Starting May 30, UK digital bank Kroo will ban its customers from making cryptocurrency transactions. Kroo, a London-based digital bank, announced that it will no longer allow its customers to conduct cryptocurrency transactions. This decision comes in response to the increasing number of online fraud and cryptocurrency-related scams. According to…

  • UK Bank to ban customers from performing crypto transactions starting May 30

    Starting May 30, UK digital bank Kroo will ban its customers from making cryptocurrency transactions. Kroo, a London-based digital bank, announced that it will no longer allow its customers to conduct cryptocurrency transactions. This decision comes in response to the increasing number of online fraud and cryptocurrency-related scams. According to…

  • NatWest Tells Customers to Visit Branches as Outage Hits Online Banking

    NatWest has issued an apology to customers following a service outage that made the app and online banking inaccessible. Customers began reporting issues early Tuesday morning, with many unable to log into their accounts via the smartphone app. When trying to open the app, users received an error message saying:…

  • HSBC Fined £6.2 Million for Mishandling Customers in Financial Difficulty

    HSBC has been fined £6.2 million by the UK Financial Conduct Authority (FCA) for failing to properly support customers in arrears or financial difficulties. The financial watchdog highlighted that deficiencies in HSBC’s policies, procedures and staff training led to “disproportionate action” against defaulters, exacerbating their financial problems. Between June 2017…

  • Charter brings Paramount+ to Spectrum TV customers in new carriage deal By Reuters

    (Reuters) – Paramount Global has signed a new multi-year content distribution agreement with Paramount Global. Charter Communications (NASDAQ:) for its entire portfolio of linear cable networks, the companies said Thursday. The two companies did not disclose financial terms of the deal, in which ad-supported versions of Paramount’s direct-to-consumer services, Paramount+…

  • FTX Customers Express Frustration Despite 118% Payouts In Bankruptcy Case—Here’s Why

    Clients of defunct cryptocurrency exchange FTX find themselves at the center of a complex bankruptcy case with potentially promising outcomes. Although the process has never been smooth, the recent rise in the cryptocurrency market has boosted the value of FTX assets, resulting in clients being able to receive payouts that…

  • Interactive Brokers Brings Crypto Trading to UK Customers

    Vmas: 24 | catch a glance Vmas: 24 | catch a glance Vmas: 24 | catch a glance Vmas: 24 | catch a glance Vmas: 24 | catch a glance Vmas: 24 | catch a glance Here’s a sneak peek at FMAS:24’s vibrant atmosphere! Join us at Africa’s premier financial…

  • McDonald’s Will Offer a $5 Meal Deal to Lure Customers Back Into Stores

    (Bloomberg) — McDonald’s is looking to launch a $5 meal deal in the U.S., which the burger chain is betting can lure hard-spending consumers back. Most read from Bloomberg The deal could include a McChicken or McDouble with fries and a drink, according to a person familiar with the matter…