Category: passenger
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Major airlines urge Trump administration to abandon passenger compensation review
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Written by David Shepardeson WASHINGTON (Reuters) – The main US Airlines has asked the US Department of Transport to give up a review launched by the Biden administration on whether the transport companies should be required to pay the travelers compensation due to flight disturbances. Airlines urged America, a commercial…
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Euston turns off giant billboard after commuter backlash over missing passenger information
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Euston railway station has switched off its giant billboards following protests from passengers who criticized the replacement of passenger biometric information screens. This decision comes after mass cancellations of Avanti West Coast trains left thousands of passengers frustrated and confused in the crowded station lobby. Transport Minister Louise Hay intervened,…
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KQ targets up to Sh1bn savings as carrier switches to digitised passenger services
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The national carrier, Kenya Airways, is looking to achieve savings of up to Ksh1 billion by switching to digital passenger management systems. Kenya Airways Chief Information and Data Officer Frederick Gitonga revealed that the airline saved Sh300 million in 2023, by deploying technology solutions in key areas such as travel…
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Mombasa airport gets new passenger lounge
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A Turkish investor has opened a new terminal at Moi International Airport (MIA) in Mombasa, aiming to capitalise on rising passenger traffic through the gateway. Bosphorus Lounge, designed with a coastal cultural theme, opened its doors over the weekend and spans 10,000 square feet and can accommodate 150 guests. Miami…
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Gatwick sees 7.7% passenger increase as short-haul demand surges
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Gatwick Airport has reported a significant rise in passenger numbers, with 19.9 million passengers passing through its terminals in the first half of 2024, a 7.7% increase compared to the same period last year. The UK’s second-largest airport attributes the growth to a strong recovery in short-haul travel, even as…
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Heathrow forced into bigger cut of passenger landing fees
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Heathrow Airport has been forced to cut the landing fees it charges airlines after the competition regulator intervened. The Civil Aviation Authority has announced that the maximum landing fee will be set at around £23.73 per passenger next year and £23.71 in 2026, about 6% lower than initially expected. In…
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Singapore Airlines flight hits severe turbulence, one passenger dead, dozens injured By Reuters
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Written by Chayut Situboonsarng and Pano Wongcha Om BANGKOK (Reuters) – One passenger died of a suspected heart attack and 30 others were injured after a Singapore Airlines plane ran into severe turbulence on Tuesday, flinging passengers and crew around the cabin and forcing the plane to land in Bangkok.…